Terms of Service
(last updated 28th September 2016).
These terms of service set out our and your legal rights and obligations in relation to our Teach, Learn, Grow - Physical Education platform and services.
You will be asked to agree to these terms of service before becoming a customer or user.
The document outlines the services we will provide to you, how we will work together, and other aspects of our business relationship. It is a legal
document and these terms are so important that we are unable to provide these services unless you agree to them. By using Teach, Learn, Grow - Physical
Education, you are agreeing to these terms.
You should print a copy of these terms and conditions for future reference.
These terms and conditions are available in the English language only.
If you have any questions or complaints about our services, please contact us by writing to Major Oak Coaching Limited, Kingfisher House, 140 Nottingham
Road, Long Eaton, Nottingham, NG10 2EN or by email to firstname.lastname@example.org.
1. Definitions and Interpretation
1.1 In the Agreement:
"Affiliate" means an entity that Controls, is Controlled by, or is under common Control with the relevant entity;
"Agreement" means the agreement between the Provider and the Customer for the provision of the Platform as a service, incorporating these terms of service,
and any amendments to the Agreement from time to time;
"Business Day" means any week day, other than a bank or public holiday in England;
"Business Hours" means between 08:00 and 17:30 GMT on a Business Day;
"Charges" means the amounts payable by the Customer to the Provider under or in relation to the Agreement (as set out in Schedule 2);
"Control" means the legal power to control (directly or indirectly) the management of an entity (and "Controlled" will be construed accordingly);
"Customer" means the customer specified in the Statement of Services;
"Customer Confidential Information" means:
a) any information disclosed (whether disclosed in writing, orally or otherwise) by the Customer to the Provider during the Term that is marked as
"confidential", described as "confidential" or should have been understood by the Provider at the time of disclosure to be confidential;
b) the financial terms and conditions of the Agreement;
c) the Customer Materials.
"Customer Materials" all works and materials:
a) uploaded to, stored on, processed using or transmitted via the Platform by or on behalf of the Customer or by any person or application or automated
system using the Customer's account; and
b) otherwise provided by the Customer to the Provider in connection with the Agreement;
"Defect" means a defect, error or bug having a materially adverse effect on the appearance, operation or functionality of the Platform, but excluding any
defect, error or bug caused by or arising as a result of:
a) an act or omission of the Customer, or an act or omission of one of the Customer's employees, officers, agents, suppliers or sub-contractors; or
b) an incompatibility between the Platform and any other system, application, program or software not specified as compatible in the Statement of Services;
"Documentation" means the documentation produced by the Provider and made available on the Platform, and on the TLG-PE website, to the Customer specifying
how the Platform should be used;
"Effective Date" means the date that the Agreement comes into force as specified in Clause 2;
"Force Majeure Event" means an event, or a series of related events, that is outside the reasonable control of the party affected (including failures of or
problems with the internet or a part of the internet, hacker attacks, virus or other malicious software attacks or infections, power failures, industrial
disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars);
"Intellectual Property Rights" means all intellectual property rights wherever in the world, whether registered or unregistered, including any application
or right of application for such rights (and the "intellectual property rights" referred to above include copyright and related rights, database rights,
confidential information, trade secrets, know-how, business names, trade names, trademarks, service marks, passing off rights, unfair competition rights,
patents, petty patents, utility models, semi-conductor topography rights and rights in designs);
"Minimum Term" means the period specified as such in the Statement of Services;
"Permitted Purpose" means the Customer planning, delivering and assessing primary PE with the Platform;
"Personal Data" has the meaning given to it in the Data Protection Act 1998;
"Platform" means the software platform known as Teach, Learn, Grow - Physical Education Portal that is owned and operated by the Provider, and that will be
made available to the Customer as a service via the internet under the Agreement;
"Provider" means Major Oak Coaching Limited, a company incorporated in England and Wales (registration number 07898758) having its registered office at
Kingfisher House, 140 Nottingham Road, Long Eaton, Nottingham, NG10 2EN;
"Schedule" means a schedule attached to the Agreement;
"Services" means all the services provided or to be provided by the Provider to the Customer under the Agreement, including the Support Services;
"Statement of Services" means the document made available by the Provider to the Customer during the order process / agreed between the parties that
specifies the identity of the Customer, and other matters relating to the Agreement;
"Support Services" means support and maintenance services provided or to be provided by the Provider to the Customer in accordance with the Statement of
"Term" means the term of the Agreement; and
"Upgrades" means new versions of, and updates to, the Platform, whether for the purpose of fixing an error, bug or other issue in the Platform or enhancing
the functionality or content of the Platform.
1.2 In the Agreement, a reference to a statute or statutory provision includes a reference to:
a) that statute or statutory provision as modified, consolidated and/or re-enacted from time to time; and
b) any subordinate legislation made under that statute or statutory provision.
1.3 The Clause headings do not affect the interpretation of the Agreement.
2. Agreement and Term
2.1 The advertising of the Platform and the Services on the Provider's website constitutes an "invitation to treat"; and the Customer's order for the
Platform and the Services constitutes a contractual offer. No contract will come into force between the Provider and the Customer unless and until the
Provider accepts the Customer's order in accordance with the procedure detailed in this Clause 2.
2.2 In order to enter into the Agreement, the Customer must undertake either of the two following processes:
a) Ordering Online
i) The Customer must complete the booking form on the Teach, Learn, Grow - Physical Education website;
ii) the Customer will then be able to submit its order by clicking on the submit button.
iii) Log in details will be sent via Email once payment for the account has been received.
c) Ordering Offline
i) The Customer must indicate which of the Platform plans they require either verbally or in writing to the Provider;
ii) the Customer will be sent a contract to sign and return to the Provider (at which point the Agreement will come into force);
iii) then after payment has cleared, the Provider will send to the Customer an initial acknowledgement and login details.
2.3 Once in force, the Agreement will continue in force for a 12 month period. The Provider will contact the customer prior to the 12 month deadline to
discuss renewal of the service for a further 12 months.
3. The Platform
3.1 On receipt of payment, the customers portal will be created. The full training portal will be made available to the customer at the point of commencing
the agreement to allow staff training and familurisation to take place. The Provider will make available the teacher specific Platform to the Customer by
setting up an account for the Customer on the Platform, and providing to the Customer login details for that account as soon as practicable after payment
has been received.
3.2 Subject to the limitations set out in Clause 3.3 and the prohibitions set out in Clause 3.4, the Provider hereby grants to the Customer a non-exclusive
licence to use the Platform for the Permitted Purpose via any standard web browser in accordance with the Documentation during the Term.
3.3 The licence granted by the Provider to the Customer under Clause 3.2 is subject to the following limitations:
a) the Platform may only be used by the Customer;
b) the Customer must comply at all times with the terms of the Content Use Policy supplied with the Platform.
3.4 Except to the extent mandated by applicable law or expressly permitted in the Agreement, the licence granted by the Provider to the Customer under this
Clause 3 is subject to the following prohibitions:
a) the Customer must not sub-license its right to access and use the Platform or allow any unauthorised person to access or use the Platform;
b) the Customer must not frame or otherwise re-publish or re-distribute the Platform;
c) the Customer must not alter or adapt or edit the Platform save as expressly permitted by the Documentation.
3.5 For the avoidance of doubt, the Customer has no right to access the object code or source code of the Platform, either during or after the Term.
3.6 All Intellectual Property Rights in the Platform shall, as between the parties, be the exclusive property of the Provider.
3.7 The Customer shall ensure that no unauthorised person will or could access the Platform using the Customer's account.
3.8 The Customer must not use the Platform in any way that causes, or may cause, damage to the Platform or impairment of the availability or accessibility
of the Platform, or any of the areas of, or services on, the Platform.
3.9 The Customer must not use the Platform:
a) in any way that is unlawful, illegal, fraudulent or harmful; or
b) in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
4. Support Services and Upgrades
4.1 During the Term the Provider will provide the Support Services to the Customer, and may apply Upgrades to the Platform, in accordance with the
Statement of Services.
4.2 The Provider may sub-contract the provision of any of the Support Services without obtaining the consent of the Customer.
The Services are billed in advance on a yearly basis. The Provider will not provide refunds or credits in the case of cancellations, downgrades, or when
there are unused portions of the Services on an open account.
5.1 BACS/Cheque/Debit Card
The Provider will issue invoices annually for the Charges to the Customer in accordance with the provisions of Schedule 2.
5.2 The Customer will pay the Charges to the Provider within 14 days of the date of of an invoice issued.
5.3 All Charges stated in or in relation to the Agreement are stated exclusive of VAT, unless the context requires otherwise. VAT will be payable by the
Customer to the Provider in addition to the principal amounts.
5.4 Charges must be paid by bank transfer or by cheque (using such payment details as are notified by the Provider to the Customer from time to time).
6.1 The Customer warrants and represents to the Provider that it has the legal right and authority to enter into and perform its obligations under the
6.2 The Provider warrants and represents to the Customer:
a) that it has the legal right and authority to enter into and perform its obligations under the Agreement;
b) that it will perform its obligations under the Agreement with reasonable care and skill;
c) that the Platform will perform in accordance with the Documentation (subject to any Upgrades);
d) that the Platform will be hosted in accordance with the requirements set out in the Statement of Services;
e) the Platform (excluding for the avoidance of doubt the Customer Materials) will not infringe any person's Intellectual Property Rights in any
jurisdiction and under any applicable law;
6.3 The Customer acknowledges that:
a) complex software is never wholly free from defects, errors and bugs, and the Provider gives no warranty or representation that the Platform will be
wholly free from such defects, errors and bugs;
b) the Provider may, at times, need to take the Platform offline to perform planned and scheduled maintenance.
c) there is no guarantee by the Provider of zero unplanned downtime of the Platform.
d) the Provider does not warrant or represent that the Platform will be compatible with any application, program or software not specifically identified as
compatible in the Statement of Services;
6.4 All of the parties' warranties and representations in respect of the subject matter of the Agreement are expressly set out in the terms of the
Agreement. To the maximum extent permitted by applicable law, no other warranties or representations concerning the subject matter of the Agreement will be
implied into the Agreement.
7. Limitations and Exclusions of Liability
7.1 Nothing in the Agreement will:
a) limit or exclude the liability of a party for death or personal injury resulting from negligence;
b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party;
c) limit any liability of a party in any way that is not permitted under applicable law; or
d) exclude any liability of a party that may not be excluded under applicable law.
7.2 The limitations and exclusions of liability set out in this Clause 8 and elsewhere in the Agreement:
a) are subject to Clause 8.1;
b) govern all liabilities arising under the Agreement or any collateral contract or in relation to the subject matter of the Agreement or any collateral
contract, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty; and
c) will not limit or exclude the liability of the parties under the express indemnities set out in the Agreement.
7.3 The Provide will not be liable for any loss of or damage to goodwill or reputation.
7.4 The Provider will not be liable in respect of any loss or corruption of any data, database or software.
7.5 The Provider will not be liable in respect of any special, indirect or consequential loss or damage.
7.6 The Provider will not be liable for any losses arising out of a Force Majeure Event.
8. Data Protection
8.1 The Customer warrants that it has the legal right to disclose all Personal Data that it does in fact disclose to the Provider under or in connection
with the Agreement.
8.2 The Provider warrants that:
a) it will act only on instructions from the Customer in relation to the processing of any Personal Data performed by the Provider on behalf of the
b) it has in place appropriate security measures (both technical and organisational) against unlawful or unauthorised processing of Personal Data and
against loss or corruption of Personal Data processed by the Provider on behalf of the Customer.
9.1 The Provider will:
a) keep confidential and not disclose the Customer Confidential Information to any person save as expressly permitted by this Clause 12;
b) protect the Customer Confidential Information against unauthorised disclosure by using the same degree of care as it takes to preserve and safeguard its
own confidential information of a similar nature, being at least a reasonable degree of care;
9.2 Customer Confidential Information may be disclosed by the Provider to its officers, employees, agents, insurers and professional advisers, provided
that the recipient is bound in writing to maintain the confidentiality of the Customer Confidential Information disclosed.
10.1 Either party may terminate the Agreement immediately by giving written notice to the other party if the other party:
a) commits any breach of any term of the Agreement, and:
i) the breach is not remediable; or
ii) the breach is remediable, but the other party fails to remedy the breach within 7 days of receipt of a written notice requiring it to do so; or
b) persistently breaches the terms of the Agreement (irrespective of whether such breaches collectively constitute a material breach).
10.2 Either party may terminate the Agreement immediately by giving written notice to the other party if:
a) the other party:
i) is dissolved;
ii) ceases to conduct all (or substantially all) of its business;
iii) is or becomes unable to pay its debts as they fall due;
iv) is or becomes insolvent or is declared insolvent; or
v) convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;
b) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;
c) an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a
solvent company reorganisation where the resulting entity will assume all the obligations of the other party under the Agreement); or
10.3 The Customer may terminate the Agreement by giving at least 30 days' written notice of termination to the Provider, expiring at any time after the end
of the Minimum Term.
10.4 If the Provider stops or makes a good faith decision to stop operating the Platform generally, then the Provider may terminate the Agreement by giving
at least 3 days written notice of termination to the Customer.
10.5 The Provider may terminate the Agreement immediately by giving written notice of termination to the Customer where the Customer fails to pay to the
Provider any amount due to be paid under the Agreement by the due date.
11. Effects of Termination
11.1 Upon termination of the Agreement, all the provisions of the Agreement will cease to have effect.
11.2 Termination of the Agreement will not affect either party's accrued liabilities and rights as at the date of termination.
11.3 Within 30 days following the termination of the Agreement, the Provider will:
a) irrevocably delete from the Platform all Customer Confidential Information;
11.4 The Provider may retain any document (including any electronic document) containing the Customer Confidential Information after the termination of the
a) the Provider is obliged to retain such document by any law or regulation or other rule enforceable against the Provider; or
b) the document in question is a letter, fax, email, order confirmation, invoice, receipt or similar document addressed to the Provider.
12.1 Any notice given under the Agreement must be in writing (whether or not described as "written notice" in the Agreement) and must be delivered
personally, sent by recorded signed-for post, or sent by email, for the attention of the relevant person, and to the relevant address or fax number or
email address given below (or as notified by one party to the other in accordance with this Clause).
The Provider: Major Oak Coaching Limited, Kingfisher House, 140 Nottingham Road, Long Eaton, Nottingham, NG10 2EN. email@example.com.
The Customer: The addressee, address and email set out in the booking process.
12.2 A notice will be deemed to have been received at the relevant time set out below (or where such time is not within Business Hours, when Business Hours
next begin after the relevant time set out below):
a) where the notice is delivered personally, at the time of delivery;
b) where the notice is sent by post, 48 hours after posting; and
c) where the notice is sent by email, at the time of the transmission (providing the sending party retains written evidence of the transmission).
13. Force Majeure Event
13.1 Where a Force Majeure Event gives rise to a failure or delay in either party performing its obligations under the Agreement (other than obligations to
make payment), those obligations will be suspended for the duration of the Force Majeure Event.
13.2 A party who becomes aware of a Force Majeure Event which gives rise to any failure or delay in performing its obligations under the Agreement, will:
a) forthwith notify the other; and
b) will inform the other of the period for which it is estimated that such failure or delay will continue.
13.3 The affected party will take reasonable steps to mitigate the effects of the Force Majeure Event.
14.1 No breach of any provision of the Agreement will be waived except with the express written consent of the party not in breach.
14.2 If a Clause of the Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other Clauses of the
Agreement will continue in effect. If any unlawful and/or unenforceable Clause would be lawful or enforceable if part of it were deleted, that part will be
deemed to be deleted, and the rest of the Clause will continue in effect (unless that would contradict the clear intention of the parties, in which case
the entirety of the relevant Clause will be deemed to be deleted).
14.3 The Agreement may not be varied except by a written document signed by or on behalf of each of the parties.
14.4 The Agreement is made for the benefit of the parties, and is not intended to benefit any third party or be enforceable by any third party. The rights
of the parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to the Agreement are not subject to the
consent of any third party.
14.5 The Agreement and the Content Use Policy referred to in herein constitutes the entire agreement between the parties in relation to the subject matter
of the Agreement, and supersedes all previous agreements, arrangements and understandings between the parties in respect of that subject matter.
14.6 The Agreement will be governed by and construed in accordance with the laws of England and Wales; and the courts of England will have exclusive
jurisdiction to adjudicate any dispute arising under or in connection with the Agreement.